Last Updated: September 18, 2026

At Primewell Retail LLC, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Contact us
  • Submit a contact form
  • Subscribe to communications
  • Request customer support
  • Participate in promotions or other website activities

Depending on how you interact with our website, this information may include:

  • Name
  • Email address
  • Billing and shipping address
  • Telephone number, if provided
  • Order and transaction information
  • Account information
  • Messages and other information you submit to us

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages visited, referring website, and general usage information.

2. How We Use Your Information

Primewell Retail LLC may use the information we collect to:

  • Process and fulfill orders
  • Provide products and services
  • Communicate with you about your orders
  • Respond to questions and customer support requests
  • Maintain and improve our website
  • Improve our products and shopping experience
  • Detect and prevent fraud, abuse, and unauthorized activity
  • Maintain website security
  • Comply with applicable legal obligations
  • Send promotional communications where permitted and where you have provided appropriate consent

We do not use your personal information for purposes unrelated to the operation and improvement of our business without appropriate notice or a lawful basis.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Primewell Retail LLC generally does not directly store complete payment card information on its own servers. Payment information may be collected and processed by the applicable payment provider according to its own privacy policy and security practices.

You should review the privacy policies of the payment provider used for your transaction for additional information about how payment information is handled.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, and improve your shopping experience.

Cookies may be used for purposes such as:

  • Keeping items in your shopping cart
  • Maintaining login sessions
  • Remembering preferences
  • Understanding website traffic
  • Improving website performance
  • Supporting security and fraud prevention
  • Providing relevant website functionality

You can configure your browser to reject or delete cookies. However, disabling certain cookies may affect the functionality of some parts of our website.

5. How We Share Information

We may share information when reasonably necessary to operate our business and provide services to you.

This may include sharing information with trusted service providers such as:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Website and technology service providers
  • Customer support providers
  • Analytics and security providers
  • Professional advisers where necessary

These service providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Primewell Retail LLC, our customers, or others.

We do not sell your personal information as part of our ordinary business operations.

6. Third-Party Services

Our website may contain links to or use services provided by third parties.

Third-party websites and services operate under their own privacy policies and terms. Primewell Retail LLC is not responsible for the privacy practices, content, or security of third-party websites that you access through links on our website.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain appropriate business records, and enforce our agreements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal and operational requirements.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is used

Some rights may be subject to legal limitations or exceptions.

To submit a privacy-related request, please contact us using the information provided below.

10. Marketing Communications

If you receive promotional communications from us, you may unsubscribe where applicable by following the unsubscribe instructions included in the communication.

Even if you opt out of promotional communications, we may still send necessary transactional or service-related communications, such as order confirmations, shipping updates, account notices, or responses to your inquiries.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us. If we become aware that we have collected such information in circumstances where deletion is required, we will take reasonable steps to address it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically to remain informed about how we handle personal information.

13. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact Primewell Retail LLC.

Primewell Retail LLC
1001 S MAIN ST 13066
KALISPELL, MT 59901
USA

Email: contact@primewellretailllc.com